Frequently Asked Questions

What currency are the prices shown in?
All prices are shown in $US.
Why is my course On Hold?
If you course is On Hold, contact us to let us know. As soon as we receive confirmation of your payment, your course should be made available to you.
What should I do If I forget my password?
If you forget your password please use the option at the bottom of the log in page “Lost Your Password?”. Type in your email address and you will be sent a link on how to login. Immediately after resetting your password, quit your Internet browser program and restart it. You must restart your Internet browser ( Safari, Firefox, Chrome, etc.) for the change in the password to take effect.
I have reset my password, but it still doesn’t work.
After resetting your password, quit your Internet browser program and restart it. You must restart your Internet browser ( Safari, Firefox, Chrome, etc.) for the change to take effect.
How do I update my credit card Information?
Your credit card information is not stored on my site, it is stored on your PayPal account. You must login to your PayPal account and change your password there. There are two places to change your credit card information. The first is to change the credit card information assigned to your account, and the second place to change your credit card information is on your subscriptions. If you do not change the credit card attached to your subscriptions in your PayPal account, you may accidentally cancel your subscription to the site.
I can’t log in, what should I do?
If you cannot login to my site please try the option above for when you have forgotten your password.
How does Search work?

By default the search engine tries to locate pages which have exact matches for all of the words entered in your search query. If that fails, it then tries to locate pages which contain any words in your search query. If that happens a short message is displayed at the top of the search results indicating this has been done.

In addition, there are several ways to modify the default search behavior.

  1. phrase search
    The search engine supports three types of phrase search.

    • To match an exact phrase, use quotes around the phrase
      Example: “free search engine”
    • To match a near (within a couple of words) phrase, use square brackets [around the words]
      Example: [free search engine]
    • To match a far (within several words) phrase, use braces { around the words }
      Example: {free search engine}
  2. + and – qualifiers
    If you prepend a word with + that word is required to be on the page.
    If you prepend a word with  that word is required to not be on the page.
    Example: +always -never
  3. boolean search
    You can use the following boolean operators in your search: AND, OR, NOT. These operators MUST be in capital letters.
    Example: (contact AND us) OR (about AND us)